The Unique Challenges of Data Security in the Hospitality Industry
August 30, 2018 via ConvergeBlog
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally recognized hotel and resort brands continue to suffer by cyber-attacks, including theft of payment card data from their retail and food/beverage outlets, and at times theft of guest data from reservations and management computer systems, and nationally recognized restaurant have also been subject to similar cyber-attacks to their point of sale systems. In addition, less sophisticated data incidents regularly occur through theft or loss of mobile data and paper data.
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Bribery, Compliance, & Hospitality
August 16, 2018 via ConvergeBlog
Compliance is simple in theory, but hard in practice. Stating in the code of conduct that employees should not bribe government officials to obtain a benefit or advantage is only the starting point.
The Most Aggressive Privacy Law in the US: Tracking the California Consumer Privacy Act of 2018
August 14, 2018 via ConvergeBlog
Although the Act is not as expansive as the EU’s GDPR, it is viewed as the most comprehensive, aggressive privacy law in the United States. Reports estimate that the Act will apply to over half a million U.S. companies.
Evolving Operating Standards To Enhance Compliance
July 31, 2018 via Lodging Magazine
For many hotels, monitoring staff adherence to the defined operating standards is still a manual and paper-based process. From log books and signing off on an inspection, to to-do lists and inspections of inspections, it’s hard to keep track. And while it is the staff’s responsibility to get the job done, these inefficient processes can put operations at risk. Fortunately, advancements in technology create new ways to manage staff governance and compliance-related issues.
