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The COVID-19 crisis and stay-at-home orders drastically changed corporate cybersecurity landscapes within an extremely compressed period of time.
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Data Privacy and Security Challenges
During Re-Opening
concept: types of cyber fraud and scams
October 29, 2020 via ConvergeBlog

The COVID-19 crisis and stay-at-home orders drastically changed corporate cybersecurity landscapes within an extremely compressed period of time. Almost every industry, including hospitality, rushed to introduce or increase the use of remote technology tools for work-related communication, including:

  • Video Conferencing
  • File Sharing
  • Virtual Desktops
  • Group Chat
  • VPN
  • Web-Based Applications and Tools

Cyber criminals wasted little time exploiting these rapidly-introduced changes, which produced cyber vulnerabilities from hasty or non-existent policies, training, risk assessments, and systems testing. Remote access controls, including safe login credentials and multi-factor authentication, have not been universally adopted by businesses, and fraudsters have successfully lied or hacked their way into home computers, stealing credentials and accessing sensitive work systems.

Polaris - Click Here for
Recommendations & More Information on How to Fight Human Trafficking
 
Resource Spotlight
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Procedures for Handling Complaints

This document provides guidance on handling complaints that from employees or guests. It includes examples of language that are appropriate to use.

Weekly COVID-19 Conference Call: Every
Monday @ 4:30 pm (Eastern)
 
See What's New
cleaning staff disinfecting elevator to avoid contagion
The Key to Effective Infection Prevention in Hospitality

November 2, 2020 via Lodging Magazine
Hotels can optimize cleaning and infection prevention across their brands by getting back to basics, starting with training guestroom attendants (GRAs). No device can replace well-trained GRAs who understand the importance of what they do and know that cleaning and disinfection are two different processes.
 
TAX in white font against blue background, surrounded by relevant icons and imagery
2020 HVS Lodging Tax Report - USA

October 20, 2020 via HVS
While prior HVS annual lodging tax studies have looked back on tax rates and revenues across the United States, this ninth annual Lodging Tax Study also looks forward and assesses the impact of the COVID-19 pandemic.

 
hotel room
New Maryland Law Requires Hotels to Provide Lower Beds in Accessible Guestrooms

October 15, 2020 via Conn Maciel Carey
This law...requires each accessible guestroom in a Maryland hotel or other place of lodging to be furnished with a bed that measures at least 20 inches but not more than 23 inches from the floor to the top of the mattress, and has at least a 7-inch vertical clearance under the bed for lift access.

 
More To Catch Up On
Female maid with medical mask cleaning a hotel room
US States’ Small Business Support Amid the Coronavirus Pandemic

October 13, 2020 via ConvergeBlog
We analyzed and ranked the level of support states offer small businesses. How likely your business is to survive the pandemic can be heavily influenced by where it is located.
Closeup of SBA's Paycheck Protection Program (PPP) Loan Forgiveness Application Instructions For Borrowers document.
Paycheck Protection Program Forgiveness

October 30, 2020 via Lodging Magazine
Earlier [in October], the Small Business Administration ("SBA") published new guidelines targeted to making forgiveness applications easier on borrowers who received Paycheck Protection Program ("PPP") loans of $50,000 or less.

Latin American Maid working at a hotel doing room service wearing a facemask and pushing a cart – COVID-19 pandemic lifestyle concepts
Legal Concerns While Operating During The Pandemic

October 9, 2020 via Hotel News Now
During a second online session of the Hospitality Law Conference, medical and legal experts spoke about the challenges employers will face with employees and guests during the coronavirus pandemic.
 
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Law: Managing Issues in the Hospitality Industry, 5th Edition
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