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The COVID-19 pandemic has pushed businesses toward a model where an essential point of contact between a business and its consumers is online, forcing the world into somewhat of a digital transformation.
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March 2021
 
HospitalityLawyer.com's Converge Newsletter
 
A World Gone Digital: Enhanced Online Risks & Liabilities for Hospitality Businesses
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March 23, 2021 via Total Food Service
The COVID-19 pandemic has pushed businesses toward a model where an essential point of contact between a business and its consumers is online, forcing the world into somewhat of a digital transformation.

Nowadays, one can say that a restaurant needs a website almost as much as a kitchen, in order for customers to place pick-up or delivery orders consistent with physical social distancing. These changes have resulted in the development of new websites, mobile apps, increased digital content, and heavier online traffic. However, as organizations are relying much heavier on digital platforms to conduct their business, their exposures to several risks, vulnerabilities and liabilities are also enhanced, notably those involving the Americans with Disabilities Act (ADA) website compliance and cyber-crime.
HospitalityLawyer.com's ConvergeBlog
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6 Ways for Hotels to Improve Fire Safety

March 21, 2021 via Hotel Management

An estimated 3,900 hotel and motel fires occur each year resulting in $100 million in property damage, 100 injuries and 15 deaths according to the Federal Emergency Management Agency.
Police line do not cross.
Recent Mass Shootings Spark Post-Pandemic Concern

March 24, 2021 via Global Guardian
The pandemic has seen a significant shift in crime trends in the United States. Homicides across major cities increased significantly in 2020 and through 2021; however, public mass shootings were effectively paused by the pandemic as schools closed, work places emptied, and public spaces became less crowded.
 
Global Guardian
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5 Steps to De-escalating Mask Refusal

March 18, 2021 via ConvergeBlog

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules.
Fisher Phillips
 
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What Hotels Need to Know About Biometric Privacy Laws
March 2, 2021 via Hotel Management

From face recognition to thumbprints and retina scans, the use of biometrics in the workplace provides innumerable benefits to security and efficiency. There can be some big downsides, too, if policies aren’t put in place to safeguard employees. In order to avoid liability, employers should become familiar with biometric privacy acts, consumer privacy acts and data breach notification requirements.
Eckert Seamans
 
 
 
 
 
 
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