Hotel Theft + ADA Compliance + Security Measures + Legionnaires Disease

The Secret World of Hotel Theft

"It’s jarring to return to a five-star hotel room late at night and find the door propped open. But interrupting a pair of teenagers inside, as they rifle through your suitcase, is even more disconcerting. I should know—it happened to me. My reaction was instinctive: I barked at the boys to come to the lobby with me, only to watch them scramble out of a side door as soon as the elevator opened, and before hotel security could collar them. Fortunately, I was unharmed, and nothing was taken. But worse than the foiled burglary itself was the hotel’s reaction to it.