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May 2018's Converge Newsletter
Hotel & Large Venue Security: An Evolving Threat Environment Requires Innovative Practices
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May 15, 2018 via ConvergeBlog

The details of the horrific Mandalay Bay attack offer a clear example to the hospitality industry as to just why proactive – and often covert – security standards must be tested and implemented.  The name of the game is to detect, deter or neutralize an attack before it takes place. In order to do this, smart technology and keen intelligence gathering techniques must be deployed. Well-versed analytical personnel must have unfettered access to the intelligence and offer management their professional assessment as to the threat at hand.

We note here some of the suggestions we have provided in recent conversations with hotel security personnel or in hospitality sector security associations or meetings.  If implemented, these revised or updated protocols could further enhance security for guests and employees. But to be effective, they each must be studied by the hotel operator, assessed for potential legal challenges and training must be provided to employees.

Security Strategies Today's ConvergeBlog
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5 Things to Know About Franchise, Management Agreements

May 3, 2018 via Hotel News Now
Franchise and management agreements are among the most fundamental pieces of the hotel business, and the favorability of those agreements can go a long way in determining success for a hotel owner or asset manager.
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How to Minimize the Cost of Emotional Labor

May 2, 2018 via HVS

While we have come to accept emotional labor as a critical aspect of being a good hotelier, both hotels and hoteliers struggle with the outcomes associated with engaging in emotional labor constantly.
hotel maid
How Labor Trafficking Affects Hotels & Why You Might Be Liable
May 9, 2018 via Hotel Management

Failing to take labor trafficking seriously can come with some severe penalties for hoteliers. If a hotel was charged and found guilty of labor trafficking, its operators could face penalties under federal antitrafficking laws, which include a maximum prison sentence of 20 years. - The First and Only Workplace Misconduct, Theft, and Fraud Reporting Platform for the Hospitality Industry
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