Resort Fee Lawsuit + Security Systems + Consolidation Trends + Add Value to Your Asset

A lawsuit pending against Marriott in the Superior Court of the District of Columbia may very well result in the company and its franchisees paying millions of dollars in restitution for resort fees that it is accused of deceptively charging guests. But it is unlikely to eliminate the practice from the hotel industry altogether, experts say.

And for those hospitality groups who do drop resort fees under this new pressure, they may opt instead to tack on amenity costs onto offered room rates to compensate for the loss of revenue from resort fees. This has dangerous implications for customers and hoteliers alike, according to Bjorn Hanson, hospitality consultant and former clinical professor at the NYU Jonathan M. Tisch Center for Hospitality and Tourism.