Hospitality Newsletter | Insurance & Loss Prevention
Via Hotel Management | image: yellow wet floor sign on business floor | Legally Speaking: Slip-and-fall cases result in wins for hotels

Double your pleasure, double your fun. Two cases this time; in both the inn won.

The Power of the Sign
I dub the first case The Power of the Sign. The facts are simple and the outcome you will applaud. Plaintiff, a guest at the Hotel Monteleone in New Orleans, slipped on an unidentified substance on the marble floor in the lobby. She suffered injuries and sued. The surveillance video of the accident showed a hotel employee dry mopping the area and then placing four "wet floor" signs where he had mopped, minutes before plaintiff’s fall.

The court determined the display of the caution signs constituted reasonable care, the standard a hotel must meet to avoid liability. The court therefore dismissed the case in the hotel’s favor without the necessity of a trial. An interesting twist—the signs were not the usual bright yellow or orange caution notices.'s ConvergeBlog
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Which Hotel Employees Face The Biggest Risks When Working Alone

April 11, 2022 via HospitalityNet
To effectively revamp the safety culture within hotels, we must first explore how hospitality staff members are most vulnerable while performing their duties and what those risks are.
The hand from the monitor requests the user's Bank credit card
E-Skimming Attack Increases Compromise Customer Payment and Personal Data

April 7, 2022 via Hotel News Resource

This blog post is intended to spread awareness of e-skimming, as it targets businesses with online payment options and is virtually undetectable by typical security tools, such as antivirus software.
Shot of a woman wearing a mask while serving a customer in a cafe
Changing Landscape of Restaurant Liability Insurance Post-Pandemic

April 5, 2022 via QSR Magazine

The pandemic forced operators to think ahead and make sure they are properly protecting their staff, customers, and dining establishments.
Via Lodging Magazine | image: electrician engineer measuring voltage and current of power electric line in electical cabinet control. | Six Tips to Safeguard Hotels from Electrical Hazards
Electrical safety is always on the list of top priorities of hoteliers because many electric machinery and equipment are commonly used in hotels. The presence of water and fire in kitchens, restaurants, and bars makes the situation more vulnerable.

It’s not only about protecting the loss and damage to the property; electrical protection from current and electric fire is required to save the lives of guests and staff members present in the hotel.
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