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January 2020's Converge Newsletter
Recent Trends in Hotel Violence, Insurance, and Legal Liabilities
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January 18, 2020 via ConvergeBlog
"A hotel has a duty to adopt reasonable security measures to protect guests from foreseeable harm. Foreseeability can be established from past circumstances that are likely to be repeated."

Judge Karen Morris, "Hotel security requires vigilant attention," Hotel Management, 19 August 2019.
In this brief, Jeff M. Moore, PhD, will discuss recent trends in hotel violence from terrorism, physical and sexual assaults, and human trafficking, and the corresponding legal and financial and/or insurance impacts.

There were two spectacular terrorist attacks against hotels in the first half of 2019. One happened in Kenya, and the other in Sri Lanka. Both incorporated terrible casualties, plausible negligence, sizable insurance claims, and high financial damages.

The dusitD2 Nairobi Attack
On 15 January 2019, a squad of five gunmen from the al Shabaab terror group raided the 5-star dusitD2 hotel and associated business complex in Nairobi, Kenya. The attack killed 21 and wounded 28. The hotel stayed closed for 197 days and reopened after considerable reconstruction, remodeling, and rebranding.
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Franchisees, Subsidiaries, and Affiliates Beware: California’s New Privacy Law May Apply To You, Too

January 30, 2020 via ConvergeBlog

Many small or solo franchisees, subsidiaries, and affiliates of larger businesses may think the California Consumer Privacy Act (CCPA), does not apply to you because you don’t meet one of the three threshold criteria...But upon closer inspection, you may be disappointed to learn that California’s groundbreaking new privacy law, which became effective January 1, 2020, may yet still apply to you.
Fisher Phillips
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Hardening Insurance Market Emphasizes Risk Management Best Practices For Hospitality Businesses

January 16, 2020 via Total Food Service
As a result of the recent years’ natural disasters, fire, water damage and other catastrophic claims paid by insurers; high deductibles, premium increases and lower liability limits are a current reality in the property & casualty insurance arena.
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Beware! Do sex traffickers lurk at your hotel?
January 3, 2020 via Hotel Management

Alert! Hotels have been officially enlisted in the fight to stop human sex trafficking. Disregarding this obligation can lead to abuse of victims, lawsuits and liability. Several lodging companies currently are on the hot seat, having been sued by a trafficking sufferer for failing to detect that their properties were sites where she was trafficked and needed help.
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