Data security just got a lot more complicated. After four years of discussion, the European Union has signed the General Data Protection Regulation on May 25. The regulation consists of 99 articles that replace the EU Data Protection directive, as well as new penalties for non-compliance. The GDPR was founded to protect the privacy of individuals located in the European Union, and its implementation impacts any business that collects data from EU citizens. This includes international businesses, and most hotel companies.
If you think this sounds like a privacy, security and liability minefield, you are not alone. Daniel Johnson, partner and co-founder of hospitality data security firm Venza, spoke at HITEC on the impact of GDPR, what hoteliers can expect from the regulations and how rules in the EU could impact your hotel business in North America.
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Navigating Insurance Coverage in the Wake of a Natural Disaster
June 28, 2018 via ConvergeBlog
Flood waters eventually recede; fires are extinguished; and earthquake-damaged buildings are shored. It is only then that the financial toll of a natural disaster can begin to be tallied.
...rather than alleging that the website itself is inaccessible to users with disabilities, these “new” website accessibility lawsuits claim that a hotel’s website violates the ADA by failing to sufficiently identify and describe the physical “brick and
mortar” accessibility features of the hotel.
"Hands Off, Pants On" When Guests Sexually Harass Your Hotel Employees
June 26, 2018 via ConvergeBlog
Two major cities have responded by enacting ordinances to address the problem, while unions representing hotel employees have raised the issue in collective bargaining. But all hotels, regardless of location or whether they are unionized, should be concerned about the issue and would be wise to take steps to address it.
