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How Hoteliers Should Handle Law Enforcement Requests
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April 19, 2019 via Hotel News Now

When police come to a hotel looking for guest information without a warrant, front-desk employees and GMs who feel intimidated or who don’t understand the law are likely to comply.

In 2015 U.S. Supreme Court case City of Los Angeles v. Patel, the justices decided 5-4 that the Los Angeles law that required hoteliers to turn over any requested guest information to police on request, even without a warrant, violated the Fourth Amendment, said Charles Spitz, co-chair of Post & Schell’s Hospitality & Retail Practice Group, at the 2019 Hospitality Law Conference.

“It was seen as a huge victory for privacy rights,” he said.

Following this decision, hotels generally can’t give up guest information without a warrant, he said. What happens, though, if a front-desk clerk doesn’t know about this decision and shares the information with police?

“Now you’re in trouble,” he said.

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Use this form to document items being placed into or out of your lost and found. The form will help you to keep track of important information such as who found the item as well as where and when. In the event that the owner is located, the document also allows you to maintain information regarding the return of the item.
 
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