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What to Know About Changing Emergency Calling Laws
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December 3, 2020 via Hotel News Now

New federal regulations on phone systems go into effect in early 2021 that require any new or significantly upgraded PBX systems to provide more specific location information to emergency responders, and Marriott International’s lead for IT in the Americas said hoteliers should understand what they’re in for.

Ray Baum’s Act passed in 2018, but goes into effect in February 2021, requiring phone systems in multi-unit buildings to give more detailed location information to emergency dispatchers when people call 911. This means a hotel’s phone system must provide something like a room number in addition to the address of the property when a guest calls for emergency assistance.

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COVID-19 & Aggressive Behavior

This form features a statement which deems aggressive behavior unwelcome and intolerable. It includes examples of aggressive behavior and explains what actions may be taken if aggressive behavior is expressed. Additionally, it includes a link to a video which will provide guidance on keeping customers accountable for wearing masks.

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The Top 5 Ways To Keep Your Employees Engaged (And Safe) Despite COVID Fatigue

November 30, 2020 via Fisher Phillips
Safety professionals are continually looking for ways to keep workers engaged in safety compliance. For employers not used to keeping workers engaged in safety protocols, this is new territory.

 
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Preparing for the Next Pandemic Is the Newest Trend in the Hotel Industry

November 25, 2020 via Hotel Business
This pandemic has forced the hotel industry, as well as so many other industries, to reevaluate the notion of efficiency vs. preparedness.

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Hospitality Industry Leverages Technology to Boost Traveler Confidence

November 25, 2020 via Hotel Business
This pandemic has forced the hotel industry, as well as so many other industries, to reevaluate the notion of efficiency vs. preparedness.
 
More To Catch Up On
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Human Response During Fire Events: Evidence from Behavioral Research

November 21, 2020 via ConvergeBlog
Undoubtedly, it is the responsibility of the industry to prevent, or deal effectively, with fires on their premises, and protect the occupants. Nonetheless, the understanding of human behavior during fire-related incidents can be a valuable tool in developing fire safety measures.
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What Employers Need to Know About Mandatory COVID-19 Vaccines

November 19, 2020 via Conn Maciel Carey
With the availability of a safe, effective COVID-19 vaccine edging closer and closer, employers understandably have a number of questions regarding their role in the workplace – whether and when they can require a vaccination, what exceptions are required in a mandatory vaccination program, and whether they should require (as opposed to encourage and facilitate) the COVID-19 vaccine for employees once it becomes available.

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Florida Mandates Human Trafficking Training

November 18, 2020 via Hotel Business
The state will require hotel owners and operators to provide training for new employees within 60 days after they begin employment in a housekeeping or reception area role, or by January 1, 2021, whichever occurs later.
 
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