With many hotel industry experts predicting a strong summer travel season, it’s time for hoteliers to look beyond the pandemic-related protocols that they put in place throughout the last year and consider other areas of their properties’ operational processes. One area that may need particular attention is security, especially considering it may not have been at the top of the list since COVID-19 entered the scene.
"Many hotel properties have been essentially closed for the past year," describes Johnathan Tal, president and CEO of TAL Global, a security consulting and risk management firm based in Campbell, Calif. "Those of us in the risk management and security sector know that unsavory characters have been using this
time to plan strategies to infiltrate security systems, perform cyberattacks, and cause other harm in the hospitality industry and others."
Cybersecurity isn’t the only issue that hoteliers should be considering as occupancies start to increase. Kyle Loven, corporate director of safety and security, Americas, at Radisson Hotel Group, notes that another major issue facing hoteliers is unauthorized persons finding their way onto a hotel property and causing disturbances.
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