What do hospitality establishments face when settlement is attempted? This paper focuses on present day sins that lead to unsettlement based on the last two years in a pandemic and the games that parties seem to play to continue this trend.

A. Seven deadly trends sins in hospitality since 2020

I interviewed coworkers, mediators and hospitality clients across the United States to inquire about the trends they are seeing in challenges settling hospitality cases in the height of and after the pandemic. I received such a dark response that instead of referring to these obstacles as ‘trends,’ I renamed them ‘sins.’ Herein are some direct quotes from industry colleagues about the sins that create problems in settlement. We then turn to the games lawyers and parties seem to be playing, and end with best practices to avoid any shame in your (settlement) game.