As hotels, resorts, casinos and restaurants re-open, there are challenges around every corner. The industry has weathered many storms, from terrorist threats to major weather events. A worldwide pandemic is a new challenge. Re-opening plans must comply with local, state, and federal orders and guidelines, provide for a safe environment for employees and guests, and maintain enough flexibility to operate. Every location must reimagine processes and develop (and enforce) protocols, procedures and policies. Here’s a four-step process for safely bringing your employees back to work.
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