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November 2019's Converge Newsletter
HVS 2019 Hotel Parking Survey
empty parking garage
November 9, 2019 via ConvergeBlog

Most hotels in urban centers profit considerably off of available parking capacity and, depending on the garage size and operational strategy of the hotel owner, garages can be significant value drivers. Our experience reflects that parking garages can operate with departmental profit as high as 40% to 50% if managed internally, or garages can be significant profit centers when operated by experienced, third-party garage operators. With more and more travelers using shared ride services to get around town, smart hotel operators are renting excess parking capacities on monthly contracts to commuters working in adjacent office buildings. These monthly contracts can boost profits even higher. Moreover, monthly pass users leave garage capacity available overnight when hotel guests may require the spaces the most.

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California Court Rules That Food And Beverage Service Charges May Qualify As Gratuities

November 4, 2019 via Fisher Phillips
A California appellate court just held that mandatory service charges added by banquet facilities to their contracts may need to be paid to banquet service employees essentially as a form of a gratuity. The October 31, 2019 decision changes up what some considered to be a settled area of law and....
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Guests: Hotels Are Not Investing Enough In CyberSecurity

October 29, 2019 via Hotel Management

More than 22 million U.S. travelers self-report as being the victim of a cyberattack through their business with hotels, according to the Morphisec 2019 Hospitality Guest Threat Index. The index also found 70 percent of travelers don’t believe the hotels they stay at are investing enough in cybersecurity and...
Dallas, TX, evening skyline
In Dallas, a Proposed High-Rise Hints at Hospitality’s Future
October 16, 2019 via Curbed

Sonder, a hospitality company that offers a hybrid hotel-Airbnb experience in 30 cities around the world, announced the proposed construction of a new 270-unit building in Dallas’s Arts District, its largest property yet and a sign of larger shifts within the hospitality industry.
EthicsSuite: The First and Only Workplace Misconduct, Theft, and Fraud Reporting Platform for the Hospitality Industry
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