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Litigation Trends: Looking Ahead Into 2020
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February 29, 2020 via Hotel News Now

In 2019, litigation heated up in several areas that will undoubtedly continue into 2020, and prudent hotel operators will give them proper consideration as protocols and training priorities are established for 2020.

The first and most urgent item is website ADA non-compliance litigation. These pesky lawsuits, like their predecessors, ADA Drive-By Lawsuits, are being filed aggressively and often against a franchisee of a brand that has failed to fully disclose its ADA-compliance initiatives. This information is crucial, according to the complaints, so that a person with a disability may make an informed decision about their lodging choice, just as any other traveler. So take advantage of your brand’s infrastructure by clearly identifying and listing all of your compliance initiatives and tools on your hotel‘s webpage(s). Most brands have made it easy for you by creating a survey or other type of questionnaire that can guide you.

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Recommendations & More Information on How to Fight Human Trafficking
 
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Statement: Do Not Disturb (DND)/Entry of Guest Room Policy

This document contains a sample statement explaining a hotel's policy to enter guest room's at least once a day/every 24 hours for safety purposes.
 
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Passing the Buck: How to Successfully Transfer Risk to Third Parties

February 27, 2020 vi ConvergeBlog
A good Risk Transfer Plan can not only remove the risk of indemnity, but it can also prevent expensive litigation costs and attorney’s fees. Indeed, a well-planned and firmly executed Risk Transfer Program can change the internal perceptions of the risk management and claims management departments.
 
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How Employers Can Respond to the 2019 Novel Coronavirus Outbreak

February 13, 2020 via ConvergeBlog
This guide explains the outbreak, the legal implications of it, and how employers should be responding now to employees who might have the virus, are caring for affected family members, or are otherwise concerned about their health in the workplace.

 
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