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March 2020's Converge Newsletter
How Hotels Are Keeping Guests, Staff Safe From COVID-19
housekeeper sanitizes table
March 25, 2020 via Hotel News Now
While many properties are closing due to the drop-off in demand related to COVID-19, those that remain in operation have to take serious steps to mitigate risks to both employees and guests.

Amenities such as room service and upscale spas have been temporarily pushed aside by hand sanitizer, strong cleaning products and entirely new health and safety protocols to prevent any further spread.

...In housekeeping, many hotels are implementing additional measures, such as cleaning public areas and "touch points" more frequently, said Andria Ryan, partner and co-chairperson of law firm Fisher Phillips’ Hospitality Industry Team. Touch points are things such as elevator buttons and door handles. Many housekeeping employees are wearing gloves for their work, which is not necessarily common. In food and beverage departments, employers are requiring scheduled and monitored hand-washing, and many have changed their food serving protocols. For instance, employees are serving food instead of allowing patrons to serve themselves, in places where there are normally self-serve options.'s ConvergeBlog
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Checklist: 10 Points to Keep in Mind in Case of Temporary Closure

March 25, 2020 via eHotelier
As a result of discussions with several managers over the past few days, it is clear that the temporary closure is, for the majority of them, fiction unfortunately become reality. Faced with this inevitable situation, here is a 10-point checklist that can help you achieve a temporary closure which, this time, is not due to seasonality.
Stress and Distress in the Hospitality Industry Due to the Coronavirus

March 23, 2020 via Foley & Lardner

The coronavirus outbreak has impacted the hospitality industry disproportionally more than other industries. For many companies, revenues have fallen off the cliff. Further, the uncertainty and likely overhang of coronavirus for the hospitality industry will continue for the foreseeable future.
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Key Points Easy To Use For Independent Hotels During The Current Pandemic
March 23, 2020 via Hospitality Net

Over the past weeks, we have seen that the large hotel operating companies have been supportive as much as they could be to their hotel teams, providing profit protection plans, business continuity plans, and other useful guidances. This article is for independent hotels, which represent a large segment of our industry in some parts of the world. Whether your Hotel is closed or remains open, please see the below strategies and tools on how to deal with the current crisis.
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