Workers' Comp Claims + Recruitment Fraud + Bed Bugs + California Panic Buttons + Insurance Claims

The leisure and hospitality industry has experienced substantial employee attrition in recent years, and many workers report no plans to return to the industry. Two major threats to the successful recovery of the hospitality sector are worker illness and injury—factors that could not only prevent the already reduced workforce from returning, but also lead to workers’ compensation claims.

In 2020, the hotel and motel industry experienced 11,320 nonfatal occupational injuries and illnesses involving days away from work, according to the U.S. Bureau of Labor Statistics. Narrowing down incidents affecting the hospitality space, Liberty Mutual in its 2021 Workplace Safety Index estimated that the most common injury cases were slips, trips and falls and sprains and strains, accounting for more than $2.81 billion in costs.

Of course, the COVID-19 pandemic also helped to shine a light on the reality that hotel employees are at high risk for exposure to infectious viruses and diseases.