When the pandemic began and the most severe shelter-in-place orders rained down—during the second half of March and April—about 95 percent of all restaurant sales were for off-premises consumption, Black Box said.
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Delivering Hospitality Legal and Safety News to the Food & Beverage Industry

January 2021's Converge Newsletter
What Will Happen in 2021? Here’s What Restaurants Need to Know
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January 21, 2021 via QSR Magazine

When the pandemic began and the most severe shelter-in-place orders rained down—during the second half of March and April—about 95 percent of all restaurant sales were for off-premises consumption, Black Box said. A staggering number. Yet even with dining rooms reopening, off-premises still represents a much higher percentage of overall restaurant sales today than it did pre-COVID. Also, during the last weeks of 2020, mix started to rise again for full-service restaurants as they ceded dine-in occasions, either to Mother Nature or to capacity getting pulled out of dining rooms.

In December, off-premises sales represented three times the percentage of totals sales for full-service restaurants, compared to pre-COVID marks. For quick-serves, the reliance on drive thru, to-go, and delivery increased. Off-premises sales mix remained 15 percentage points higher by end of 2020 compared with the year’s first two months (before COVID landed).

In a recent report, Black Box explored what restaurants should watch for in 2021 and how to prepare. There are no shortage of places to start.'s ConvergeBlog
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Are Hospitality Employees Facing A Harassment Pandemic?

January 14, 2020 via ConvergeBlog
According to a recent study by the nonprofit organization One Fair Wage, 41% of the 1,675 service workers surveyed reported they are sexually harassed more often now than they were before the pandemic. Many also reported being harassed for enforcing coronavirus restrictions.
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Olive Garden's Parent Sets A Policy On Employee Vaccinations

January 26, 2021 via Restaurant Business
Darden Restaurants will provide four hours of paid time for getting the anti-COVID shots, but will not require the inoculations.
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Yelp Now Shows If Restaurants Are Taking COVID-19 Precautions

January 13, 2021 via Thrillist

Just like users can offer feedback on whether businesses offer free Wi-Fi, have street parking, or are good for groups, they can now offer feedback on what precautions a business is taking to keep customers safe.
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Here's What Restaurants Operators Need to Know About Filing for an Employee Retention Tax Credit, According to a Tax Credit Specialist

January 8, 2021 via Nation's Restaurant News

The ERTC allows businesses to receive up to $5,000 per employee in their tax refund if they are able to prove they had a revenue reduction in 2020 (or other types of qualification).
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Know The 'Habitual Drunkard'?
January 2021 via Southern Beverage Journal

Florida's Dram Shop law has a unique cause of action that extends liability where a licensed retailer serves alcohol beverages to a "habitual drunkard." This law is codified in two statutes.

Section 768.125 of the Florida Statutes addresses the risk of civil liability for knowingly serving alcohol to a habitual drunkard or willfully and unlawfully selling or furnishing alcohol to a minor. However, the critical one in this article's context, Section 562.50, deals with the criminal liability of a licensee who sells or gives alcohol to a habitual drunkard where written notice has been provided by certain family members (namely a "wife, child, or nearest relative)." (Emphasis added.) If the retailer does not have any reasonable way to confirm the identity of the sender, then the notice is not effective.
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