The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons.
Are Hospitality Employees Facing A Harassment Pandemic?
January 14, 2021 via ConvergeBlog
The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons. According to a recent study by the nonprofit organization One Fair Wage, 41% of the 1,675 service workers surveyed reported they are sexually harassed more often now than they were before the pandemic. Many also reported being harassed for enforcing coronavirus restrictions.
Even though harassment by customers has been a longstanding challenge for restaurateurs, the rise in sexual misconduct during the pandemic was unexpected. So too is the form the conduct is taking according to the survey. Female respondents in the One Fair Wage survey reported that it was common for customers to ask them to take off their mask – to see a pretty face, for example. One theory for the increase is that employees who are already compromised by limited earning potential are reluctant to
speak up. Likewise, employers struggling to survive may be reluctant to confront customers who may be out of line.
Essential Tips for Businesses Looking to Combat Mental Health Issues
January 18, 2021 via International SOS
Beyond the obvious positives implementing these strategies would have for employees, businesses have a direct interest in investing in creating a mental wellness program; according to data from International SOS’ recent Risk Outlook 2021, 1 in 3 risk professionals believe that mental health issues will contribute significantly to declining productivity levels this year.
Hotels Drive Majority of Continuing Unemployment Claims
January 15, 2021 via CoStar
The most recent unemployment data from the U.S. government shows more than 5 million continuing claims, many from the early spring of last year — a figure that is dominated by the hotel industry, according to labor-management data from Hotel Effectiveness.
The 5 Things Hospitality Employers Can Expect Under The Biden Administration
January 7, 2021 via 4Hoteliers
As the industry works to recover in 2021, it looks increasingly likely that hospitality employers will have to navigate further challenges in the new year as the Biden administration takes charge. Many of his positions could adversely affect hospitality employers in unique ways. Below are descriptions of some of the top five issues we can expect from a new administration.
