The Unique Challenges of Data Security in the Hospitality Industry
August 30, 2018 via ConvergeBlog
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally recognized hotel and resort brands continue to suffer by cyber-attacks, including theft of payment card data from their retail and food/beverage outlets, and at times theft of guest data from reservations and management computer systems, and nationally recognized restaurant have also been subject to similar cyber-attacks to their point of sale systems. In addition, less sophisticated data incidents regularly occur through theft or loss of mobile data and paper data.
This checklist contains a list of suggested actions to keep housekeepers safe while completing tasks. The suggestions relate to equipment, chemicals, guest interactions, and more.
How A Narrow Joint-Employer Standard Benefits Hotels
August 27, 2018 via Hotel Management There are signs that in the coming months the NLRB will seek to resolve the joint-employment standard and a likelihood it will settle on a narrowed interpretation that is friendlier to the hotel industry’s interests.
Know Thy Enemy: Bed Bug Facts Every Hotelier Needs to Know
August 28, 2018 via HospitalityNet An infestation can permanently scar a hotel brand when an outraged guest has his or her vacation destroyed by a bed bug encounter and then takes to social media or even the news with their story.