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February 2019's Converge Newsletter
The Gig Economy: What Hoteliers Need to Know
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February 10, 2019 via Hotel Executive

Call it what you will – the gig economy, sharing economy, freelance economy, on-demand economy, platform economy, [fill-in-the-blank] economy – the nuts and bolts of how we go about accessing people and services has changed dramatically in recent years. Want a ride? Grab an Uber. Hungry? DoorDash delivers. Need groceries? Instacart to the rescue. With just a couple of taps on a smart device, our every wish can seemingly be granted.

This genie-in-a-bottle approach to commerce extends beyond everyday consumers and into the corporate sphere as well, especially when it comes to staffing. Worldwide, an ever-growing force of independent workers available for short-term engagements is just a few clicks away. No doubt about it, the phenomenon most commonly referred to as the gig economy is shaking up "business as usual" across industries as technology transforms the manner in which companies – hotels and resorts included – fill vacant positions. And while this can certainly be a boon for hoteliers, the shifting employment paradigm is not without potential pitfalls.

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Businesses 'Sitting Ducks' For Lawsuits Because Websites Aren't ADA Compliant

February 6, 2018 via News Channel 8
Last year, there were 2,285 ADA website lawsuits filed in federal courts across the nation, an increase of a 181 percent from 2017, according to website accessibility company UsableNet. The majority of lawsuits originate in Florida and New York.
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Are Meetings the Perfect Place for Sexual Harassment?

January 16, 2019 via Skift

Despite the severity of the issue, at some industry organizations, sexual harassment remains in the shadows. Many in the sector still don’t want to talk about the reality of sexual harassment and what, if anything, they do to prevent it.'s ConvergeBlog
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Digital Threats Continue to Confront the Hospitality Industry
February 4, 2019 via Conn Maciel Carey

Unfortunately, cybersecurity risks and threats are not going away anytime soon, but with planning and focus on this important issue, hotel owners and operators can get ahead of some of the threats and take control and strong action if a risk materializes.
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