Attracting and Retaining Restaurant Employees in a Labor
Shortage
Augut 5, 2021 via QSR Magazine
So similar to the days before COVID detonated trends, the restaurants delivering the best experience are generating the most repeat business in today’s recovery stretch. And that often boils down to employee recruitment and retention. Only the task has never been harder.
Before the
pandemic, 11.1 million people worked at restaurants. Even with jobs flooding back, the industry is down 10 percent, or about 1.1 million versus prior levels. COVID put more than 5 million restaurant employees out of a job.
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