Delivering Hospitality Legal and Safety News to the Food & Beverage Industry

July 2020's Converge Newsletter
How Should Your Business Handle Anti-Mask Guests? A 5-Step Action Plan
Doubtful young woman looking suspicious at protective face mask on a coffee shop terrace
July 16, 2020 via Fisher Phillips

As an increasing number of businesses begin to require face coverings in their facilities – whether as a result of a local legal mandate or in the interest of public safety – there has been a corresponding increase in the number of well-publicized reports of customers and guests reacting in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. What should your business do to minimize the chances of such an incident occurring in your workplace, and what should you do if an anti-mask guest disrupts your business? Here is a five-step plan to address this unfortunate part of our new reality.

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Employee places sign reading 'Sorry we're closed due to COVID-19' on door
Where Restaurants and Bars Are Closing Again Across the U.S.

June 28, 2020 via Eater
If restaurant reopenings could be interpreted as a glimmer of hope that maybe — just maybe — the worst of the pandemic had passed, these reclosings are a reminder that the virus is anything but gone. In state after state, indications point to COVID-19 cases spiking after restaurants and bars reopen.
employee placing reopening sign up
A Safety Checklist for Reopening Your Restaurant

June 2020 via QSR Magazine some states begin the process of reopening their economies, restaurants have more flexibility, like offering outdoor seating or limited indoor dining. However, this "new normal" will be a tough balancing act for restaurant owners as they work to get operations going again while still maintaining safety standards.
Valor Crush: Anti-microbial virus killer
Restaurant with a plexiglass sneeze guard for COVID preparedness.
What Should Restaurants Do if an Employee has COVID-19?
July 2020 via FSR Magazine

As reclosures and COVID cases mount across the country, a microscope is being placed on employee safety. While many brands temporarily shuttered because workers fell ill, regulations around this topic are loose. The majority of states and cities nationwide do not legally require restaurants to disclose if an employee tests positive for COVID-19. So we’re left with a high-stakes honor system of sorts.

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