As we enter the New Year, let's take a moment to reflect on how we choose to face adversity:
"I have come to the frightening conclusion that I am the decisive element. It is my personal approach that created the climate. It is my daily mood that makes the weather.
I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration. I can humiliate or humor, hurt or heal.
In all situations, it is my response that decides whether a crisis will be escalated or de-escalated, and a person humanized or dehumanized.
If we treat people as they ought to be, we help them become what they are capable of becoming."
If you know of organizations that would enjoy learning about Emotionally Intelligent Leadership at their meetings, conferences or events, please introduce them to Stephen via sbarth@hospitalitylawyer.com or 713-963-8800.
