Human Trafficking Liability + Website Accessibility + ICE Audits + Bed Bugs + Cyberattacks + Hotel Lawsuits

June 2025 / View this email in your browser.

Via HL Blog image: Woman sitting sadly against bed TEXT: The Surprising Ways Your Company Can Be Liable for Human Trafficking – And 4 Steps to Minimize Dangers

The phrase alone – human trafficking – is enough to stir outrage, discomfort, or disbelief. What many employers may not realize, however, is that you do not have to be a “trafficker” to be held liable for trafficking. Companies across industries, from hospitality to agriculture to technology, are facing civil lawsuits and criminal investigations related to sex trafficking activities. If you think this can’t happen to your business, think again. Here is what you need to know to protect your organization, and four steps you can take to minimize danger in your workplace.

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What Website Accessibility Overlays Don’t Protect You From

via HospitalityNet

Maybe you’ve added overlays, run automated scans, or even rebuilt your site with accessibility in mind. You did everything right—or so you thought. So, why are hotels still getting hit with accessibility lawsuits?

An Employer’s Playbook For ICE Audits And Workplace Raids

via HL Blog

Immigration enforcement across the country has raised tensions at workplaces across all industries, with federal officials ratcheting up the pressure – what if your business is next? This Insight will provide you with a detailed playbook: proactive steps to take to minimize the chances that you’ll face an immigration audit or raid, and practical steps to consider should immigration officials arrive at your workplace.

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2 Hotel Guests in California Awarded $2 Million in Bed Bug Lawsuit

via USA Today

Alvaro Gutierrez and Ramiro Sanchez filed a lawsuit against The Shores Inn in Ventura, California, after their February 2020 stay left them with "painful bed bug bites, severe skin rash, allergic reaction, scarring and personal injuries over the entirety of their bodies"

Security Concept. A bunch of blue locks and then one red lock
that is not secure.

How Hospitality Companies Can Stay Ahead of Cyberattacks This Summer

via Hotel Dive

Summertime is a busy season for everyone — including cybercriminals. As hotels, airlines and resorts get ready to welcome vacation crowds, hackers are preparing to launch even wider cyberattacks.

Via Hotel Management image: Gavel Text: A medley of hotel lawsuits

Usually in this column I review a single case that is influential in hotel operations, but variety is the spice of life! So, in this article I will discuss several cases, less in depth, but each instructive in the field of hotel management.

In one case, a hotel suffered substantial damage during a rainstorm, including large portions of tiled flooring. Replacement tiles of the same pattern were not available. Thus, if replacement was limited to the damaged tiles, the before and after tiles would be mismatched and, as argued by the hotel, unsightly. The insurance company denied coverage for “aesthetic uniformity.” The hotel sued and the court determined the relevant contract language was ambiguous and referred the matter to a trial.

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