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Sexual Harassment Prevention In Hospitality: An Integrative Framework
June 11, 2024 via EHL
As a people’s driven business, the world of hospitality and tourism is known for its commitment to customer centricity where customer service and satisfaction are key performance indicators. Paradoxically, or for that precise reason that the “customer is king”, the industry grapples with the pervasive issue of sexual harassment.
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AI-Empowered HR: Crafting Compliance in the Digital Age
June 7, 2024 via Conn Maciel Carey
The Department
of Labor’s Wage and Hour Division (WHD) has released a Field Assistance Bulletin (FAB) guiding employers on the use of artificial intelligence (AI) in human resources activities. The FAB focuses on how the use of AI can cause concerns complying with the Fair Labor Standards Act (FLSA), the Family and Medical Leave Act (FMLA), and the Employee Polygraph Protection Act (EPPA).
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Risk Prevention is not Enough in 2024: Why Leaders Must Shift to Resilience Management
May 30, 2024 via Security Magazine
To mitigate physical threats and the unanticipated impacts, a critical event management strategy built around risk prevention is no longer enough. Instead, organizations and government agencies should shift to resilience management: A proactive approach to threat mitigation built on rapid discovery and rapid recovery.
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Emotional Intelligence and Leadership: The Perfect Combination
June 11, 2024 via HospitalityNet
When we think about leadership qualities, not more than a decade or two ago, emotional intelligence would have come a long way down the list. However, our expectations of work and what it means to be a leader have shifted drastically since then. Now, if you talk to most leadership and HR experts, they will tell you that emotional intelligence is one of the most, if not the most important skill for today’s business leaders.
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