Emergency Action Plan + Hotel Violence + DEI to DEIA + Cyber Security + Climated-Related Events + New Form I-9

February 2024 / View this email in your browser.

text: via HL Blog image: ambulance with lights on blurrily speeding down a city street text: What is an Emergency Action Plan? A Guide for Businesses Preparing for Crisis

Our interconnected and disrupted global landscape – rife with political, economic, and climate turmoil – is forcing businesses everywhere to prepare for various emergencies that could impact their security and their bottom lines.

Enter emergency action plans (EAPs): an official road map designed for businesses to navigate and mitigate the impact of unexpected, harmful incidents. From the threat of natural disasters to workplace violence, an EAP provides a structured and responsive framework, offering clear steps and procedures to ensure a swift, organized response.

For business owners, HR professionals, and duty of care providers, implementing an effective emergency action plan goes beyond regulatory compliance: it’s a cornerstone of responsible risk management. In the workplace, an EAP not only safeguards the well-being of your employees but also contributes significantly to the overall resilience and continuity of your business operations.

Creating and maintaining an EAP requires a holistic, ongoing process that stakeholders across the business must contribute time and resources to, in order to respond to the next threat on the horizon.

Hospitality Law: Managing Legal Issues in the Hospitality Industry, 5th
Edition

Polaris Project

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Purchase Textbook

Hospitality Law: Managing Legal Issues in the Hospitality Industry is a practical approach to hospitality law focusing on compliance and prevention.

Disposing of Found Property

It is an unfortunate fact that some lost items, though found by employees or another guest, are sometimes never recovered by their owner. This checklist provides six guidelines that can help to create a policy for when this occurs and when disposing of the found property. Creating and maintaining this policy will not only help to protect the rights of the items original property owners, but also reward the honesty of your employees.

This form is also available in Spanish - find it on the Forms, Checklists, and Procedures page!

Hotel Violence for the First Week of 2024

via Muir Analytics

The following eight graphics statistically summarize the first week of January 2024’s hotel violence. The following eight graphics statistically summarize the first week of January 2024’s hotel violence. Second, the US, according to open sources, continues to be the world’s most violent hotel country.

asian multiethnic group of business people talk during a coffee
break

From DEI to DEIA: How to Incorporate Accessibility into Your Diversity, Equity, and Inclusion Plan

via HL Blog

If you work in the DEI space, then you’re likely familiar with recent efforts to add “accessibility” to diversity, equity, and inclusion programs.

person working on a laptop with secure access to personal
information of network users

Cyber Security in the Hospitality Industry

via SiteMinder

Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests. For hoteliers, this means not only protecting customer information, like credit card details and personal preferences, but also ensuring the security of internal systems...

Aftermath of a tornado struck Fultondale, Alabama a northern
suburb of Alabama

Hotel Insurers Mitigating Losses of Climate-Related Events with Record Rate Hikes and Limited Coverage

via Hotel Management

This past year set a record for the number of natural disasters in the United States, with 25 events costing more than $1 million each, resulting in 482 deaths and a total cost of $81 billion in property damages, according to data from the National Oceanic and Atmospheric Administration (NOAA).

Via Lodging image: USA Passport with Social Security Card, Drivers License and Birth Certificate title: Navigating the New Form I-9: Updated Employee Verification Process Brings New Opportunities and Obligations

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

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